Privacy Policy - Terms of Use

PRIVACY POLICY

Who is responsible for processing your personal data?

Responsible for the processing of your personal data in relation to this privacy policy is the limited liability company under the name "ZACHAROPOULOU MARILENA EE" ("Company") with no. GEMI 77648927000.

Your data is used only for the purposes of processing stated in the privacy policy.

The processors of your data are located within the EU and are bound by the General Regulation on Data Protection 2016/679 / EC (Regulation) and their contract with us, which ensures the security of personal data. The Company "has taken all necessary technical and organizational measures so that your data is secure and access to them is in accordance with the law.

What is personal data?

The term "personal data" refers to information of individuals, such as name, postal address, email address, contact telephone number, etc., which identify or may identify you.

What is personal data processing?

Any operation or sequence of operations performed with or without the use of automated means, on personal data or on personal data sets such as collection, registration, organization, structure, storage, adaptation or modification, retrieval , the search for information, use, disclosure by transmission, dissemination or any other form of disposal, association or combination, restriction, deletion or destruction.

What personal data do we collect and when

We ask that you provide us with certain personal information in order to provide you with the products or services you request. For example, when shopping, contacting our customer service, asking for news, creating an account, participating in our events or contests, or interacting with or using our website.

This personal information includes the following:

Contact details, including name, email, phone number, mailing address and billing address.

Login and account information, including username, password, unique user ID and purchase history.

Personal preferences, such as your wish list, as well as marketing and cookie preferences.

When you interact with our website, some data is automatically collected from your device or the web browser you are using.

This data includes the following:

Cookies, IP addresses, referrer headers, web browser identification and version data, as well as web beacons and tags.

Cookies και PixelTags

The Company collects information, which may include personal data, from the web browser you use when you use our website. We use a variety of methods, such as cookies and pixel tags, to collect this information, which may include (i) your IP address, (ii) your unique cookie ID, information about your cookies, and information about whether your device has software for accessing certain components; (iii) unique device ID and device type; (iv) domain, browser type and language; (v) operating system and system settings (vi) country and time zone, (vii) information about your interaction with our website, such as number of clicks, purchases, declared preferences, and (ix) access times and related URLs.

We use cookies to monitor the use of our website by our customers, as well as to understand their preferences. This allows us to provide services to our customers and improve their online experience. We also use cookies to obtain aggregate data on traffic and interaction with websites, to identify trends and to obtain statistics so that we can improve our website.

More information about these practices is included in the Cookies and Pixel Tags policy.

CHILDREN 

We comply with the law and do not allow children to enroll in

our website when it is below the legal age limit of the country where they reside. We will seek parental consent for the children participating in our experiences and events.

Tools to set what personal data we collect

By using our website, we also provide timely information and your consent to certain practices.

In many cases, the web browser platform you are using or your mobile device provides additional tools that allow you to control when your devices collect personal data. For example, your mobile device or web browser that you use may provide tools that allow you to manage the use of cookies. We encourage you to familiarize yourself with and use the tools available on your devices.

Why and how we use your personal data

We use your personal data for the following purposes:

• To provide information about the website and the services you request. When you use . our website, we use your personal information to provide you with the product or service you have requested. For example, if you make a purchase on our website or participate in an event or promotion, we will use the contact information you provide to contact us about your purchase, event or promotion. If you contact our customer service, we will use information about you, such as delivery or payment information, or the product you purchased, to help you resolve a problem or answer your questions.

• In many cases, in order to use certain elements on our website, you may need to provide the Company with additional data or additional consent to use certain elements in a certain way. For example, in order to share content on social media, you may need to provide link information to your social media accounts.

• To share information about our products, services and events, as well as for other promotional purposes.

• When you provide your consent, we will send you promotional communications and news about the Company's products, services, events and other promotional activities. You can opt-out of these communications at any time after you have given this consent.

If you are already a Customer of the Company (for example, if you have placed an order with us), we may use the contact information you provide to send us updates or marketing information about similar Company products or services, where permitted by applicable law (unless you have already chosen not to receive such content). We may use the information you provide to us, as well as information from other products or services of the Company, such as your use of our website, the visits or purchases you make to our store, your participation in events and competitions - for personalizing our communication with you about products and services that we believe may be of interest to you.

For the operation, improvement and maintenance of our business, products and services.

We use your personal data for our business. For example, when making a purchase, we use this information for accounting, auditing and other internal operations.

We also use personal information about how you use our products and services to improve your user experience, to assist you in identifying technical and service issues, and to manage our website.

For the protection of rights, assets or security, ours or those of others.

We may also use your personal information about how you use our website to prevent or detect fraud, abuse, misuse and breach of our Terms of Use, as well as to comply with court decisions, government requests or current legislation.Για σκοπούς γενικής έρευνας και ανάλυσης 

We use data on how we use our website and services to better understand consumer behavior and preferences. For example, we may use information on how to use product search and retrieval by visitors to www.Zacharopoulou.com to better understand the best ways to organize and present product promotions in our online store.

Other purposes: We may also use your personal data in other ways and we will provide specific notices when we collect the data, while securing your consent where needed.

What is the legal basis for processing your personal data?

We only collect your personal data if we have a legitimate reason to process it.

In any case, the processing will be based on one of the following legal bases:

a) the contractual relationship between us or the taking of measures during the pre-contractual stage.

b) your consent, where required.

c) the legal obligations of the Company

d) in the legal interest of the Company

Disclosure of your personal data

Notification by the Company

The Company "shares your personal data with:

• Third party service providers that process personal data on behalf of the Company, transfers and deliveries, hosting, management and maintenance of our data, distribution of emails and sms, research and analysis, management of promotional actions of the Company, as well as management of certain services and data. When we use third party service providers we enter into agreements that oblige them to implement appropriate technical and organizational measures to protect your personal data.

• Other third parties, to the extent required for the following purposes: (i) compliance with a government request, court order or applicable law, (ii) preventing illegal uses of our website or breaches of our Website Terms of Use and policies (iii) our own protection against third party claims, and (iv) helping to prevent or investigate fraud (eg counterfeiting)

• We may also transfer any personal information we hold about you in the event of the sale or transfer of all or part of our business or assets (such as in the event of a reorganization, transfer, division, liquidation or liquidation).

Protection and Management of your personal data

Encryption & Security

We use a variety of technical and organizational security measures, including encryption and authentication tools, to protect the security of your personal data.

International data transfer

The personal data that we collect (or process) under the website www.zacharopoulou.com will be stored in Greece and in other countries within the EU. Some of the recipients of the data with whom the Company shares your personal data may be located in countries other than the one where your personal data was originally collected. In this case, our company will offer an adequate level of protection of your personal data and the international transfer of personal data will be done on the basis of the appropriate transmission mechanism, as provided by the Regulation.

Protecting your personal data

We retain your personal information for as long as necessary to fulfill the purposes set out in this Privacy Policy (unless a longer retention period is required by applicable law). This generally means that the retention period will vary depending on the type of personal data and the purpose for which we collected it. In any case, they will be kept for as long as you wish to have an account with the Company. Regarding your personal data related to product purchases, we retain this data for as long as necessary in order to comply with our legal obligations (such as tax and commercial law and for warranty purposes).

Your rights regarding your personal data

You have the right to request the following: (i) access to your personal data, (ii) electronic copy of your personal data (portability) (iii) correction of your personal data if it is incomplete or inaccurate, or (iv) deletion or restriction of your personal data in certain circumstances provided by applicable law. These rights are not absolute, as e.g. be restricted by tax legislation. In the event that we have secured your consent to the processing of your personal data, you have the right to withdraw your consent at any time.

If you want to request a copy of your personal data or to exercise any other right of yours, please contact us either at the Company's postal address or at its e-mail address.

Choosing not to receive Marketing Communications
If you have an account with the Company you can choose not to receive marketing communications of the Company by modifying your options in the section "My account - My personal information" of our Website. You can also choose not to receive marketing communications requesting your deletion from the email and sms lists according to our instructions. Alternatively you can contact us using our contact details.

Using the website with third party products and services

If you choose to use your interaction with the Company on third-party social media platforms, the data that remains there is governed by the policies in force on those platforms.

Our Website may provide links to other (Third Party) Websites and Apps for your convenience or information. Linked Websites and Apps have their own alerts or privacy policies, which we strongly recommend you read. To the extent that we do not own or control any linked websites or Apps, we are not responsible for their content, or for any use of the Websites or Apps, or for the privacy practices of the Websites or Apps.

Changes in our privacy policy

Current legislation and practices change over time. If we decide to update our privacy policy, we will post the changes on our website.

If we make substantial changes to the way we process your personal data, we will send you prior notice or, when required by law, seek your consent to make such changes. We strongly recommend that you read our privacy policy and be regularly informed of our practices.